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Privacy Policy

Last updated: April 15, 2026

This Privacy Policy describes how SwapYrd ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application ("App"). By using the App you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

DataWhen collected
NameWhen you create an account
Email addressWhen you create an account
Password (hashed using bcrypt — never stored in plain text)When you create an account
Listing content (titles, descriptions, photos, prices, addresses)When you post a listing
Profile photoIf you choose to upload one
Reviews and ratingsWhen you leave a review

Location data

With your permission we collect your device's precise GPS location to show you listings nearby and to place your listings on the map. We request "while using the app" access only — we do not track your location in the background. You can revoke this permission at any time in your device settings; the App will continue to work but distance-based results and map features will be unavailable.

In Apple's App Store privacy nutrition label and Google Play's data safety form, this is disclosed as Precise Location, collected while the app is in use, and used solely for app functionality.

Technically identifiable data

When you use the App we automatically collect certain technical data, including your IP address, device type, operating system version, and general usage patterns (screens visited, features used). While we do not actively link this data to your name or email, IP addresses and device identifiers may qualify as personal information under applicable law (including GDPR and CCPA). We collect this data solely to diagnose issues and improve the App. We do not use it for advertising or share it with advertising networks.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your listings to other users
  • Show you listings near your location
  • Enable reviews between users who have transacted
  • Send you transactional emails (account confirmation, password reset)
  • Detect and prevent fraud, abuse, and violations of our Terms
  • Diagnose technical issues and improve the App

We do not use your information to:

  • Sell or serve targeted advertising
  • Build profiles for third-party advertising networks
  • Share data for cross-contextual behavioural advertising
  • Make automated decisions with legal or significant effects on you

3. How We Share Your Information

We do not sell or share your personal information as those terms are defined under California law, including for cross-contextual behavioural advertising. We share your information only in the following limited circumstances:

Public listing information. When you post a listing, the listing content (photos, description, general address, price) and your display name are visible to all App users. Your email address is never shown publicly.

Service providers. We use the following sub-processors to operate the App. Each provider is contractually required to protect your data and is prohibited from using it for their own purposes.

ProviderPurposeData shared
Supabase (Supabase Inc., USA)Database, authentication, file storageAccount data, listing content, photos
Amazon Web Services (AWS, USA)Backend API hostingTransient request data (not persistently stored)
Apple / GoogleApp distribution and push notificationsDevice token (if notifications are enabled)

Payments. SwapYrd does not currently facilitate or process any payments within the App. All financial transactions between users happen in person and are entirely outside our platform. If you choose to use a third-party payment service (e.g. Venmo, PayPal, Cash App) to settle a transaction, that interaction is governed solely by the privacy policy of that service.

Legal obligations. We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect the safety of any person or to investigate fraud.

Business transfers. If SwapYrd is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you via email or in-app notice before your information is subject to a different privacy policy.

4. Data Retention

We retain your account information for as long as your account is active. If you delete your account:

  • Your profile name and email are removed from our active database within 30 days
  • Your listings are hidden from other users immediately
  • Reviews you have given or received may be retained in anonymised form — your name and profile photo are permanently replaced with a generic placeholder ("Former User") and your account ID is permanently disassociated from the review content
  • Backups containing your data are purged within 90 days

You may request deletion of your data at any time by contacting us at support@swapyrd.app.

5. Data Security

We take the following technical and organisational measures to protect your information:

  • Passwords are hashed using industry-standard algorithms and are never stored or transmitted in plain text
  • All data is transmitted over HTTPS/TLS
  • Access to the production database is restricted to backend services only — the mobile app communicates exclusively with our API and has no direct database access
  • We employ strict data-access controls that programmatically prevent any user from accessing or modifying data they do not own
  • Authentication tokens are verified on every request before any data is read or written

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at support@swapyrd.app.

6. Children's Privacy

SwapYrd is not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us at support@swapyrd.app and we will delete it promptly.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate data
  • Deletion — request that we delete your account and associated personal data
  • Portability — request your data in a structured, machine-readable format
  • Opt-out of marketing emails — use the unsubscribe link in any marketing email

To exercise any of these rights, contact us at support@swapyrd.app. We will respond within 30 days. We may need to verify your identity before processing your request.

California residents (CCPA / CPRA)

We do not sell or share your personal information, including for cross-contextual behavioural advertising. California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to not be discriminated against for exercising these rights.

EEA / UK residents (GDPR / UK GDPR)

Our lawful bases for processing are: (a) performance of a contract — operating your account and delivering the Service; (b) legitimate interests — fraud prevention and App improvement; and (c) consent — precise location access, which you may withdraw at any time. You have the right to lodge a complaint with your local supervisory authority (e.g. the ICO in the UK, or your national DPA in the EU).

8. Location of Data Processing

Your data is stored and processed in the United States. Our database infrastructure is hosted in a U.S. data centre. If you are located outside the United States, by using the App you acknowledge that your information will be transferred to and processed in the United States, which may have different data protection standards than your country.

9. Third-Party Services

The App may display listing addresses that, when tapped, open a third-party mapping application (such as Apple Maps or Google Maps). We are not responsible for the privacy practices of those applications and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top and, where appropriate, by sending you an email or in-app notification. Your continued use of the App after the effective date constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy:

Email: support@swapyrd.app
Website: swapyrd.app

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